Returns & Exchanges
At Outsized By Checkmate, we want you to feel confident in every piece you wear; if your fit isn't perfect, we offer a 30-day return window for all unworn and tagged items. Our streamlined process ensures that your exchange or refund is handled with the same premium care as our fashion collections.
Return Process
- 1.Initiate Your Request
Visit our online returns portal and enter your order number and email address to select the items you wish to return or exchange.
- 2.Prepare Your Package
Place the original items with all tags attached inside the original packaging to ensure the garments remain protected during transit.
- 3.Attach Shipping Label
Download and print the prepaid shipping label provided via email, then securely affix it to the outside of your return parcel.
- 4.Drop Off and Track
Hand your package to the designated courier service and keep your tracking receipt; we will notify you once your refund or exchange is processed.